What Is a Denuncia?
A denuncia is an official police report filed in Spain to report a crime or incident. It is not the same as pressing charges — it is simply a formal record of what happened. However, it is a critical document for insurance claims, replacing lost documents, and initiating any potential legal proceedings.
If you are a victim of theft, assault, fraud, or any other crime in Spain, filing a denuncia is almost always necessary.
When Should You File a Denuncia?
- Theft of belongings (phone, wallet, luggage)
- Pickpocketing or mugging
- Car break-in or vehicle theft
- Fraud or online scam
- Loss of travel documents (required for replacement)
- Assault or harassment
- Property damage
Three Ways to File a Denuncia in Spain
Option 1: In Person at a Police Station
This is the most common method, especially for serious crimes or when evidence needs to be recorded.
- Go to the nearest Comisaría (Policía Nacional station) or Guardia Civil post
- Tell the officer at reception you need to file a denuncia
- Bring your passport or ID, and any evidence (photos, receipts, screenshots)
- Provide a written or verbal account of the incident
- Sign the report and keep your copy — this is your official record
Language tip: Police stations in tourist areas often have English-speaking officers. If not, you have the legal right to request an interpreter.
Option 2: Online (Policía Nacional Website)
For minor crimes where the perpetrator is unknown (e.g., pickpocketing, theft), the Policía Nacional allows you to file a denuncia online at denuncias.policia.es. This is available in multiple languages including English.
- Visit the official online reporting portal
- Select the type of crime
- Provide your personal details and a description of the incident
- Submit and receive your confirmation number
- Print or save your denuncia copy
Note: Online denuncias are only valid for crimes where no identified suspect exists.
Option 3: By Phone
You can begin the process by calling 902 102 112 (Policía Nacional non-emergency line) or visiting a station afterward to formalise the report.
What to Bring When Filing In Person
- Valid passport or ID
- Any evidence of the crime (photos, screenshots, receipts)
- A written account of what happened (dates, times, location, description of suspects if applicable)
- Details of any witnesses
- Travel/accommodation details if you are a visitor
After Filing: What Happens Next?
In many cases of petty theft by an unknown perpetrator, the police investigation may not go further — but your denuncia document is what matters for:
- Travel insurance claims
- Replacing stolen passports at your embassy
- Blocking stolen credit or debit cards (as proof)
- Any future legal proceedings
Key Reminder
Always request and keep a stamped copy of your denuncia. Without it, you will not be able to make insurance claims. The process typically takes between 20 minutes to an hour at a police station.